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Sanchis, R., Marcucci, G., Alarcón, F., & Poler, R. (2021). Knowledge Registration Module Design for Enterprise Resilience Enhancement. IFAC-PapersOnLine54(1), 1029-1034.

Abstract:  The present situation characterized by the coronavirus pandemic has made businesses to be aware about the importance of being resilient to face undesirable impacts like the one caused by this pandemic. One of the constituent capacities of enterprise resilience is the recovery ability to bounce back and restore the operations after disruptions’ occurrence. This paper is focused on the recovery perspective of enterprise resilience and its enhancement through knowledge registration. This research proposes the design of the Knowledge Registration Module addressed to the register of valuable information at different knowledge level with the main aim to reuse this piece of information to facilitate the recovery process when the same or an unexpected similar disruptive event occurs. Future research lines will be based on applying the knowledge approach to real cases to study the influence of knowledge management in the enhancement of enterprise resilience.

Sanchis, R., & Poler, R. (2020). Resiliencia empresarial en época de pandemia. Boletín de Estudios Económicos, 75(231), 501-520.

Abstract: Cada día las empresas tienen que hacer frente a un mayor número de amenazas debido a su propia naturaleza cambiante y al gran dinamismo del entorno en el que operan. Un ejemplo de este entorno inestable e incierto es el provocado por la pandemia COVID-19 que ha tenido y está teniendo efectos devastadores en la salud de la población, pero también en la salud económica de las empresas. Para hacer frente a esta situación, los expertos apuntan a la capacidad resiliente de las empresas, entendida como la capacidad para anticiparse y prepararse ante las amenazas, adaptarse al nuevo contexto y recuperarse una vez que la amenaza ya ha acontecido y ha impactado de manera negativa. El artículo realiza un repaso a las capacidades constituyentes de la resiliencia empresarial y detalla la respuesta de las empresas españolas ante la COVID-19 en materia de resiliencia empresarial.

Sanchis, R., Duran-Heras, A., & Poler, R. (2020). Optimising the Preparedness Capacity of Enterprise Resilience Using Mathematical Programming. Mathematics, 8(9), 1596.

Abstract: In today’s volatile business arena, companies need to be resilient to deal with the unexpected. One of the main pillars of enterprise resilience is the capacity to anticipate, prevent and prepare in advance for disruptions. From this perspective, the paper proposes a mixed-integer linear programming (MILP) model for optimising preparedness capacity. Based on the proposed reference framework for enterprise resilience enhancement, the MILP optimises the activation of preventive actions to reduce proneness to disruption. To do so, the objective function minimizes the sum of the annual expected cost of disruptive events after implementing preventive actions and the annual cost of such actions. Moreover, the algorithm includes a constraint capping the investment in preventive actions and an attenuation formula to deal with the joint savings produced by the activation of two or more preventive actions on the same disruptive event. The management and business rationale for proposing the MILP approach is to keep it as simple and comprehensible as possible so that it does not require highly mathematically skilled personnel, thus allowing top managers at enterprises of any size to apply it effortlessly. Finally, a real pilot case study was performed to validate the mathematical formulation.

Sanchis, R., Canetta, L., & Poler, R. (2020). A conceptual reference framework for enterprise resilience enhancement. Sustainability, 12(4), 1464.

Abstract: Enterprise resilience is a key capacity to guarantee enterprises’ long-term continuity. This paper proposes the enterprise resilience Conceptual Reference Framework to characterize enterprise resilience capacity. The framework is composed of 71 disruptive events that enterprises consider as endangerments to their continuity. The framework also comprises constituent capabilities of enterprise resilience in terms of preparedness and recovery capabilities and elements that support the transition from the AS IS situation to the TO BE one, which are preventive actions (for preparedness capability) and knowledge registration actions (for recovery capability). From the preparedness perspective, 403 preventive actions are currently defined. Each preventive action is specific for every disruptive event. However, it is worth noting that a preventive action can also be applied to different disruptive events. From the recovery perspective, the proposed framework indicates knowledge registration related to (i) the occurrence of disruptive events;(ii) the recovery actions performed to re-establish the normal enterprise operation level. Further research lines are addressed to develop quantitative methods and tools to assess the extent of enterprises’ resilience following the foundations of the proposed conceptual framework.

Sanchis, R., & Poler, R. (2019). Enterprise resilience assessment—A quantitative approach. Sustainability, 11(16), 4327.

Abstract: Enterprise resilience is a key capacity to guarantee enterprises’ long-term continuity. This paper proposes a quantitative approach to enhance enterprise resilience by selecting optimal preventive actions to be activated to cushion the impact of disruptive events and to improve preparedness capability, one of the pillars of the enterprise resilience capacity. The proposed algorithms combine the dynamic programming approach with attenuation formulas to model real improvements when a combined set of preventive actions is activated for the same disruptive event. A numerical example is presented that shows remarkable reductions in the expected annual cost due to potential disruptive events.

Sanchis, R., & Poler, R. (2019). Origins of Disruptions Sources Framework to Support the Enterprise Resilience Analysis. IFAC-PapersOnLine, 52(13), 2062-2067.

Abstract: The business environment is increasingly unstable and enterprises have to face more frequently threats that put the business continuity at risk. In light of this, enterprises need to be resilient enough to manage these undesired situations. The analysis of enterprise resilience is a very difficult task, and since the beginning supporting approaches to guide this task are required. Based on the Categorisation Framework of Disruptions developed by Sanchis and Poler (2014), the present research aims at defining and characterizing the origins of disruptions sources to classify the potential disruptive events. To do so, the origins of the disruptions sources framework is defined as a supporting mechanism to make available to both, companies and researchers, valuable information in an organised manner to facilitate the retrieval of the necessary data to assess the enterprise resilience capacity and focus the research on the most critical origins of disruptions sources.

Sanchis, R., & Poler, R. (2019). Mitigation proposal for the enhancement of enterprise resilience against supply disruptions. IFAC-PapersOnLine, 52(13), 2833-2838.

Abstract: The current context is characterised by growing uncertainty, insecurities and risks. To overcome this situation, enterprises need to be resilient enough to guarantee its business continuity. This research is focused on the preparedness capacity, one of the three constituent capacities of enterprise resilience. To be prepared for the unexpected, it is necessary to identify, the most critical disruptive events companies face from a supply side and propose mitigation actions to provide companies with a set of alternatives to support the enhancement of the preparedness capacity of enterprise resilience. This research offers valuable information about both aspects; an analysis of the most worrisome supply disruptive events and a proposal of preventive actions as mitigation policies.

Schoen, Q., Sanchis, R., Poler, R., Lauras, M., Fontanili, F. and Truptil, S.(2017). Categorisation of the Main Disruptive Events in the Sensitive Products Transportation Supply Chains. International Journal of Production Management and Engineering, 6(2), 79-89.

Abstract: The upcoming logistic environment is about to modify deeply the way we supply products. In fact, some new trends are going to require more and more agility between a large number of stakeholders in open and dynamic networks. This should be possible to achieve thanks to new data collection and treatment abilities. Considering this moving technological and logistic environment, it appears necessary to define and categorize more specifically the main disruptive events that can affect a supply chain. In fact, amount of data are collected on the field and must be helpful to make relevant decisions in case of disruption. In order to understand automatically what these data mean, it is necessary to detect and classify the disruptive events in order to find the best adaptation. This paper focuses on the sensitive products’ supply chains, that are facing with agility high requirements, based on their ability to detect disruptive events. We take as an example the blood supply chain.

Sanchis, R., Poler, R. (2014, November). La Resiliencia Empresarial como ventaja competitiva. In Creando sinergias: II Congreso I+ D+ i Campus de Alcoi, Alicante, 11 de noviembre de 2014 (pp. 25-28). Compobell, SL.

Resumen: Las empresas están cada vez más expuestas a amenazas, imprevistos y situaciones disruptivas que provocan alteraciones en su rendimiento empresarial. Las empresas precisan ser resilientes para dar una respuesta rápida y hacer frente ante dichas disrupciones. La resiliencia empresarial es una capacidad clave para hacer frente de manera sostenible y eficiente a las disrupciones, de forma que sea fuente de ventaja competitiva frente a aquellas empresas menos resilientes. Para ello, se precisa de mecanismos que analicen el grado de resiliencia empresarial, para obtener información relevante de cómo implementar un proyecto de mejora de la resiliencia empresarial como factor clave no solo para aumentar la competitividad sino para asegurar la continuidad y supervivencia empresarial a largo plazo.

Sanchis, R., & Poler, R. (2014). Enterprise resilience assessment: a categorisation framework of disruptions. In Dirección y organización (Vol. 54, pp. 45-53). Universidad Politécnica de Madrid.

Resumen: Las empresas están cada vez más expuestas a vulnerabilidades debido a la gran incertidumbre del contexto actual, y por ello necesitan estar preparadas para hacer frente a disrupciones. Si una disrupción impacta en una empresa, ésta tendrá que adaptarse a la nueva situación y recuperarse rápidamente para alcanzar su estado normal de operación. Esta capacidad se define como resiliencia empresarial. Con el fin de evaluar cuán resiliente es una empresa, es necesario analizar qué provoca la falta de resiliencia: las disrupciones. Este trabajo propone un marco de categorización de disrupciones, como punto de partida para evaluar la resiliencia empresarial.

Abstract: Currently, enterprises are more exposed to vulnerabilities and threats due to the recent and uncertain context and this makes enterprises need the capacity to be ready and prepared to face up to more and more expected and unexpected events. If a disruption impacts on an enterprise, the company will have to adapt to this new situation and try to recover as soon as possible to its normal state of operation. This ability has been defined as Enterprise Resilience. The topic of enterprise resilience is an under-researched concept since there are few studies in the literature, which focus on evaluating and assessing this business capacity. Moreover, enterprise resilience is a new innovative research area that evolves from the traditional risk management to a more operational vision of how to manage disruptions. In order to assess how resilient an enterprise is, it is necessary to understand, assess and analyse the factors that affect enterprise resilience. Therefore, the first step is to focus on the trigger that causes this lack of enterprise resilience: the disruptions. This will lead to: (i) support enterprises to be aware of the potential disruptions in which the company has less adaptative ability and (ii) take appropriate decisions to avoid the occurrence of disruptions and/or to mitigate the impact of them once that already happened. To do so, disruptions should be categorized to provide an organized structure that will be the input for further research. This paper proposes a categorisation framework of disruptions which is the starting point to evaluate the resilience capacity of enterprises.

Sanchis, R., & Poler, R. (2013). Definition of a framework to support strategic decisions to improve enterprise resilience. IFAC Proceedings Volumes, 46(9), 700-705.

Abstract: Enterprise resilience is a complex concept that involves different properties and research areas. Based on the literature review, three main properties related to enterprise resilience have been identified: vulnerability, adaptative capacity and recovery ability. On the other hand, an analysis of the current literature approaches to measure and assess enterprise resilience has been described. However, approaches that assess and measure simultaneously the three main properties of enterprise resilience have not been found. To bridge this gap, the paper presents the definition of a conceptual framework to support strategic decisions related to enterprise resilience by defining the main research areas of the identified enterprise resilience properties to provide the basis for further research.

Sanchis, R., & Poler, R. (2012). Measuring Enterprise Resilience. Enterprise Interoperability: I-ESA’12 Proceedings, 139-144.

Abstract: In the current context of crisis, enterprises should be agile, flexible, dynamic and proactive, to react to any disruptive event in order to change, adapt and/or recover quickly by aligning their strategy, processes, technology and personnel to achieve their goals. In short, enterprises need to be resilient. However, there are no detailed methodologies and/or approaches currently developed that assess the enterprise resilience to ensure their ability to respond to the current ongoing and increasingly severe changes and maximize enterprises performance. This paper reviews the current status of the research related to Enterprise resilience and defines its components for further research.

Sanchis, R., Poler, R., & Lario, F. C. (2012, July). Identification and analysis of Disruptions: the first step to understand and measure Enterprise Resilience. In 6th International Conference on Industrial Engineering and Industrial Management (pp. 424-431).

Abstract: Currently, organizations are increasing their awareness about the need to be prepared and ready to face up to disruptions. Enterprises should be agile, flexible, dynamic and proactive, to react to any disruption in order to change, adapt and/or recover quickly. This paper reviews the enterprise resilience concept and shows the main characteristics of disruptions, in order to identify the foundations of the aspects that impacts on the capacity of resilience of the enterprises. The paper also shows some techniques as initial attempts to analyse the level of enterprise vulnerability and proposes a combination of these two methods to define the first stage of a methodological framework to asses enterprise resilience.

Sanchis, R., & Poler, R. (2011, September). Medición de la resiliencia empresarial ante eventos disruptivos. Una revisión del estado del arte. In V International Conference On Industrial Engineering and Industrial Management (pp. 104-113).

Resumen: Las organizaciones son entidades dinámicas que están constantemente adaptándose al cambio, bien sea debido como consecuencia del entorno que las rodea, a requerimientos internos o a nuevas situaciones dentro de la organización que requieren su adecuación y respuesta. Por ello, se precisa de empresas ágiles, flexibles, rápidas, dinámicas y proactivas que, ante cualquier contingencia crítica, puedan cambiar, adaptarse y/o recuperarse rápidamente alineando su estrategia, procesos, tecnología y personas para la consecución de sus objetivos, la maximización de su desempeño y el aseguramiento de su capacidad de respuesta y adaptación a los continuos y cada vez más agudos cambios. Dicha habilidad ha sido definida como resiliencia.